FAQs

Yes. Each unit has a fireplace. Care must be taken to follow the instructions for use, namely that the flue is open before lighting a fire. We strongly suggest using ecological logs. You can pick them up at the Reception at the cost of $ 5 plus taxes. They have an expected duration of more than 1.5 hours.

Yes. We provide free gas tanks between Victoria Day (late May) and Canadian Thanksgiving (early October). For the rest of the year, as the terraces and balconies are not cleared of snow, the service is interrupted. In case your bottle is empty during your stay, we ask you to bring the empty bottle to the Reception and our agents will be happy to exchange it for a full.

Yes. However, it must be ensured that the bath is well filled before activating the start button. Also, do not forget to activate the wall switch.

All bedding and towels (white for indoor and blue for outdoor water facilities) are provided as well as cleaning products such as dish soap, dishwasher soap, laundry soap and dish cloths; all crockery and cooking items are included as well as a filter coffee maker (a starter kit for four is included). We do not provide condiments like salt and pepper or paper towels. You must bring your coffee and your filters. Do not hesitate to contact the Reception if you miss anything, our maintenance team will be happy to bring you everything you need (except fondue dishes).

The sofa beds are double and fit very well for two children but not so good for teenagers and even worse for adults considering that the mattress is only three inches thick and is not so comfortable. We strongly suggest booking a two bedroom condo for a small fee if you are four adults.

They are thoroughly washed with a steam engine twice a year in the spring and fall. A sweeper is also passed between each stay. If you notice any deficiencies, do not hesitate to contact Reception so that the housekeeping team can make the necessary corrections.

All TVs are now HD and the list of available channels (including Super Écran movie channels and The Movie Network) can be found in the Hotel directory, which can be found either on the living room table or on the kitchen counter.